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ZOZEN is not just a company that only responsible formanufacturing boilers. Instead, ZOZEN takes responsibility in every step and offersthe most effective and fastest service to resolve any problems for customers, includingpre-consultation and after-sales services. Due to the characteristics of theboilers and geographic boundaries, the customer service of the whole boilerindustry has always faced great challenges in international trade. But ZOZEN isstriving to provide the best after-sales service to every customer.
In 2002, PT.Lontar Papyrus, which located in Indonesia, boughta 100tph coal-firedsteam boiler from ZOZEN. Field-assembled boiler has high requirement foron-site installation. Therefore, ZOZEN negotiated with local experienced PT.ZUGCompany and succeeded in achieving long-term cooperation. At the same time, theengineer of ZOZEN went to the field to provide a professional guidance.
Nowadays, ZOZEN has worked with more than 80 projects inIndonesia, consolidating the position in Indonesia market.